Refund policy

Damaged or Defective Items

• If your candle arrives damaged or defective, please contact us within 7 days of delivery with your order number and a photo of the item.

• While we do not accept returns of candles in this case, we will gladly refund you for the full amount or send a replacement item.

• Shipping costs will be covered by us for items that arrive damaged or defective.

What We Cannot Accept

• Used or burned candles cannot be returned.

• We cannot offer returns or refunds for scent preference, but we provide detailed fragrance descriptions to help you choose the right candle for your home.

• Shipping fees are non-refundable unless the item was damaged or defective.

Your satisfaction matters to us - please reach out if you have any concerns, and we’ll do our best to make it right.